TQS Services since 1992
Standards expertise built around real work.
TQS began as Tri-State Quality Systems in 1992. For more than three decades, the business has helped organizations turn quality, safety, and environmental requirements into practical systems their people can understand and use.
- 1992
- Founded as Tri-State Quality Systems
- 30+ years
- Helping clients implement and improve management systems
- Practical first
- Consulting and training grounded in day-to-day operations
Our history
From consulting practice to online training
- 1992
Tri-State Quality Systems is established
Lisa Zottola co-founded the practice after more than ten years in management and administrative roles across the pharmaceutical, computer-services, and airline industries.
- Over the decades
The work expands with client needs
TQS developed a broad practice in quality systems, industrial health and safety, environmental management systems, continuous improvement, technical writing, implementation support, and auditor training.
- Today
Experience becomes accessible online
The online-training platform carries that practical approach forward, helping working professionals learn standards requirements, internal-audit methods, and the reasoning behind an effective management system.
The people of TQS
A small team with complementary experience
Business leadership, implementation expertise, technical instruction, and digital delivery come together in one practice.
President & Co-Founder
Lisa Zottola
Lisa co-founded TQS in 1992 and leads the practice’s long-term performance, financial planning, business development, client relationships, and organizational growth. Her background includes technical writing, sales, marketing, and customer service. She studied Business Logistics at Pennsylvania State University and is a certified Internal Quality Auditor.
Expert Consultant & Instructor
Bruce A. Muretisch
Bruce brings extensive project-management, implementation, engineering, and training experience to TQS. He is a Certified Lead Auditor in ISO 9001, ISO 13485, and ASME NQA-1, with experience across quality, aerospace, environmental, laboratory, and nuclear quality systems. During his career, he has trained hundreds of auditors and more than 1,000 personnel.
Chief Technology Officer
Vincent M. Zottola III
Vincent combines software development, web technology, and business knowledge to support the digital side of TQS. He earned a B.S. in Computer Science with a minor in Business Administration from Florida Institute of Technology and applies that background to online delivery, platform development, and complex customer needs.
A history of client work
Relationships measured in results and years
Legacy testimonials and company records preserve examples of organizations that relied on TQS for management-system, certification, audit, and related quality work.
General Anesthetic Services, Inc.
The company credited TQS with making quality-system goals manageable and supporting preparation for major customer audits.
Alaron Nuclear Services
Alaron described more than a decade of work with TQS on certification, recertification, and ISO 45001 implementation.
Matthews International
A former operations leader described using TQS over two decades, including support for an integrated quality, environmental, and safety certification on a compressed schedule.
Nestlé
Nestlé stands among the recognizable organizations in TQS’s historical client record, reflecting the firm’s ability to bring a practical, standards-focused approach to complex operating environments.
Titanium
Titanium is part of TQS’s longstanding client history and represents the technically demanding organizations that value disciplined processes, clear documentation, and continual improvement.
GE
GE is included among TQS’s historical client relationships, illustrating the breadth of organizations TQS has supported with practical management-system and quality expertise.
Put experience to work
Build knowledge your organization can use.
Explore focused online training or contact TQS to discuss your management-system needs.